We encourage customers to decide prior to purchase if our skates are for them. They are challenging, but well worth the challenge! We do not refund for buyers remorse. If a part is discovered with a manufacturing defect, we will replace the part. We check all parts prior to shipping. If a mistake was made on our part, we will correct it.
Our policy is to ship next business day. With that said, it's our mission to get the skates to you as fast as possible. If we can ship same day, we will depending on the time the order is placed. If there is a delay receiving your skates after your tracking is provided, please contact the shipping service chosen during checkout as we no longer have control over the skates making their way to you.
Thank you, JMKRIDE Sales